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Ordering Info and Policies

All orders should be directed to Medcomp’s Customer service department. Orders should be for full box quantities, accompanied with purchase order number. Products are shipped via United Parcel Service or Fed Ex and are F.O.B. Origin in the Continental United States. Express service is also available at the expense of the customer. Export shipments are shipped air freight to maintain traceability. Should a customer wish air parcel post shipments, Medcomp® will not assume responsibility for lost shipments. All shipments outside of the Continental United States are EX Works Origin.

  • Terms

    All orders will be billed at prevailing prices at the time of shipment. Terms are net 30 days for domestic accounts. Outside the U.S., terms are prepayment by wired funds or letter of credit at sight. Prices are in U.S. dollars, and are subject to tax, if any. All prices are subject to change without notice.

  • Return Goods Policy

    Return goods must be authorized by Medcomp® prior to return. Medcomp® will accept return of any standard product within 30 days, upon approval, providing it is undamaged and in original sealed package, and returned prepaid. Custom products are nonreturnable.

  • Warranty

    Medcomp® warrants its products to be free from defects in workmanship and materials for the period up to and including the expiration date.
    Medcomp® shall not be liable for any incidental, special or consequential loss, damage or expense directly or indirectly arising from the use of its products.
    Liability is limited to replacing, at Medcomp’s option, any products which shall under normal use and service appear to the company to have been defective in materials or workmanship.
    Damage to the products through misuse, neglect, or accident voids this warranty.
    No agent, employee or representative of Medcomp® has the authority to bind Medcomp® to any other warranty.
    This warranty is expressly in lieu of any other implied warranties, including any merchantability of fitness and of any other obligation on the part of the seller.

    NOTE: Because of continuing product improvement, prices, specifications, and model availability are subject to change without notice. Medcomp®, Split Cath®, Hemo-Cath®, Tesio®, Pro-Line®, Pro-Fuse®, Duo-Split®, Duo-Flow®, Soft-Line®, Micro-Stick®, Split Stream®, Hemo-Flow®, Trio-CT®, T-3®, Dignity®, Symetrex®, and Breeze® are registered trademarks of Medical Components®, Inc.

  • Patents